Privacy Policy
Last Updated: February 2026
1. Information We Collect
We collect personal information you provide to us, such as your name, phone number, and email address, when you use our "Request Service" forms or contact us directly. We also collect information automatically via cookies to improve your website experience.
2. How We Use Your Information
- Schedule and confirm HVAC appointments.
- Send service technicians to your location.
- Send you updates regarding your repairs or installations.
- Communicate with you via SMS/text message if you have opted in.
3. SMS Opt-In & Opt-Out
By providing your phone number, you consent to receive text messages from us. You can unsubscribe at any time by replying STOP. For help, reply HELP.
4. Mobile Information Sharing (Strict No-Sharing Policy)
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored in secured networks and is only accessible by a limited number of persons who have special access rights.
6. Contact Us
If you have questions about this policy, please contact us at hello@bcoolairconditioning.com or 480-702-1201.
Heating and cooling emergencies can happen at any time - especially here in the harsh Arizona climate. That's why we are committed to providing swift and reliable service when you need it the most.
BCOOL © 2026. All rights reserved.