Terms of Service

1. Program Description

B Cool Air Conditioning offers an SMS messaging service to communicate with customers regarding appointment scheduling, technician arrival times, repair quotes, and maintenance reminders.

2. Message Frequency

Message frequency varies based on user interaction and the status of your service requests.

3. Cost

Message and data rates may apply to each message sent or received in connection with B Cool Air Conditioning text messages, as provided in your mobile telephone service rate plan.

4. Opt-Out Instructions

You can cancel the SMS service at any time. Just text STOP to the number that messaged you. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

5. Support Instructions

If at any time you forget what keywords are supported, just text HELP to the number that messaged you. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

6. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

7. Age Restriction

You must be at least 18 years of age to use this service and provide your consent.

8. Contact Information

For all questions about the services provided by this short code, you can send an email to hello@bcoolairconditioning.com.